Plume is the creator of the world’s first SaaS experience platform for Communications Service Providers and their subscribers, deployed in more than 25 million locations globally.

Evolution Digital and Plume logos


As the only open and hardware-independent solution, Plume enables the rapid delivery of new services for connected homes, small businesses, and beyond at massive scale. On the front end, Plume delivers self-optimizing WiFi, cyber-security, access controls, and more. Service providers get robust back-end applications for unprecedented visibility and support.

Evolution Digital is an authorized reseller of Plume customer experience management (CEM) software solutions. Evolution Digital is licensed to sell and support Plume services on both Evolution Digital hardware and/or third-party OpenSync-enabled Wi-Fi equipment to all North and South American service providers.


Enabling An Out-of-the-Box Plume Experience

Wi-Fi 6 AP Router/Mesh Beacon


Plume Certified September 2021

DOCSIS 3.1 Wi-Fi 6 Gateway

DOCSIS 3.1 Wi-Fi 6 Gateway


Plume Certification In-Progress
To Be Completed Late Q3 2022

Wi-Fi 6E AP Router/Mesh Beacon

Wi-Fi 6E AP Router/Mesh Beacon


Plume Certification In-Progress
To Be Completed Early Q4 2022

OpenSync™, an open-source framework which comes pre-integrated and supported on the leading silicon, CPE and platform SDKs is integrated with Evolution Digital’s gateways, routers and mesh beacons. All OpenSync-enabled Evolution Digital customer premises equipment (CPE) enable instantaneous deployment of Plume services in the home.


HomePass is a comprehensive Smart Home Services suite controlled by Plume’s mobile app. The robust list of services is always growing–providing subscribers with complete network personalization at their fingertips.

Plume WorkPass


WorkPass, an enterprise-grade tool for small businesses, is the first cloud-based system created as aholistic network solution for managing valuable small business customers. Designed without complex set-up or IT requirements, WorkPass empowers business owners to take control of their network through connectivity, security and productivity tools.


Haystack is Plume’s back-end software suite for superior subscriber experience management. Haystack helps service providers elevate personalization and performance over basic connectivity to meet the needs of ever-evolving smart homes. It provides end-to-end visibility of your entire network, identifies issues in real-time, provides tools to troubleshoot problems and offers automated workflows to resolve consumer issues proactively.

Plume Haystack

Additional Resources


Successful WiFi 6 Deployment to Customer Homes


Why WiFi is the essential foundation for smart home success


Building a successful smart home strategy—a guide for CSPs


WiFi—the next frontier: industry survey 2020


Plume’s CEM Platform by the numbers

© 2021 Plume Design, Inc. All rights reserved. Plume, OpenSync, HomePass, WorkPass and Haystack are trademarks or registered trademarks of Plume Design, Inc. Other company and product names are used for informational purposes only and may be trademarks of their respective owners.