Deployment Engineer

RESPONSIBILITIES:

  • Support Evolution Digital’s customers with deployment of Evolution’s products and services.
  • Provide remote and onsite deployment and installation support.
  • Work with project management resources to track deployments and identify risk related items to schedule. Help mitigate risks that might impact overall deployment plan.
  • Help create, implement and/or modify deployment processes to make deployment and handoff to support as effective and efficient as possible.
  • Train customers supported when installing or repairing on-site.
  • Provide recommendations of new technologies or products that would benefit Evolution’s products or solutions.
  • Provide technical sales and demo support as needed.

EDUCATION:

  • Preferably a Bachelor’s Degree in an Engineering/Information Technology related field from an ABET accredited university.

EXPERIENCE & SKILLS:

  • Required minimum 7 years experience in the cable, telecom, or IT industries serving as a system, support, or deployment engineer.
  • Experience deploying, operating, maintaining and troubleshooting complex SW solutions required.
  • Experience configuring complex SW solutions for customer specific implementations including documenting the configuration required.
  • Experience using custom tools for troubleshooting, with ability to enhance or grow tools to solve complex SW related problems.
  • Proficiency in network engineering and configuration of VPN tunnels, IP routing, restricting network access, etc.
  • Experience with IP Video delivery systems desired.
  • Experience with operating, maintaining, troubleshooting BSS and OSS systems highly desirable.
  • Previous experiences should include customer facing responsibilities: support, installation, and troubleshooting.
  • Working knowledge of IP protocols including TCP/IP, RTSP, UDP, Multicast traffic, Unicast traffic, etc.
  • Proficient use of Microsoft office tools or equivalent.
  • Strong interpersonal and written communication skills.
  • Works well within a team environment.

LOCATION:

  • This position is based at Evolution’s engineering facility and headquarters (address above) and involves a likely opportunity of travel.

TRAVEL:

  • Travel may occur up to 50% (domestically and internationally), typically ~1-2 weeks’ notice.

To apply for this job please send your resume to: jobs@evolutiondigital.com

Location: Evolution Digital Headquarters
7347 S. Revere Parkway, Building A
Centennial, CO USA 80112
Type:  Salaried, Full-time
Post Date:  March 30, 2017